Available on
Technical Support
Phone Support
Instant Assistance, Just a Call Away
Our dedicated support team is available by phone to resolve issues quickly and minimize downtime. With direct access to technical experts, you can get reliable help whenever you need it.
Key Features:
- Direct access to NOZZLE’s technical support team
- Fast response for urgent cases
- Multilingual support for global clients
- Reliable communication during emergencies
Ticket System
Organized Support, Transparent Tracking
Submit and track your support requests with our ticket system. Every issue is logged, categorized, and followed up to ensure nothing gets overlooked.
Key Features:
- Centralized issue management
- Priority-based categorization
- Full tracking of open and resolved tickets
- Historical records for audits and reviews
Remote Support
Expert Help, Wherever You Are
With remote access tools, our team can directly connect to your system, diagnose problems, and resolve them without delay. This ensures seamless support for vessels and offices worldwide.
Key Features:
- Secure remote access for troubleshooting
- Fast problem resolution without travel delays
- Available for both onboard and office users
- Minimizes downtime with real-time intervention
Help Portal
Self-Service Knowledge at Your Fingertips
Our support portal gives you access to guides, FAQs, and how-to articles anytime. Whether it’s training material or troubleshooting steps, everything is just a click away.
Key Features:
- 24/7 access to documentation and video guides
- Searchable knowledge base for quick answers
- Regularly updated content with best practices
- Easy navigation for both crew and office staff
WhatsApp Support (24/7)
Round-the-Clock Support, Right in Your Pocket
We understand that ships operate nonstop. That’s why NOZZLE offers 24/7 WhatsApp support for vessels, ensuring your crew can instantly reach our team anytime, anywhere.
Key Features:
- 24/7 dedicated WhatsApp line for vessels
- Instant messaging with support specialists
- Quick sharing of screenshots, files, or errors
- Faster communication during urgent issue
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Testimonials
NOZZLE delivers reliable ship management solutions trusted by maritime companies worldwide. Our software helps fleets stay compliant, improve efficiency, and manage operations with confidence.
NOZZLE has revolutionized our fleet management operations. The software is intuitive, powerful, and has significantly improved our efficiency.
Captain John Smith
Fleet Manager
The comprehensive dashboard and real-time analytics have transformed how we monitor our fleet. Outstanding support team and reliable software.
